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Trade Execution Co-Ordinator

Location: 

Stellenbosch, Stellenbosch, ZA

Excellence in Execution: Customer facing

  • Enter and complete all entries of commodity movements data in the system
  • Reconcile all contracts and investigate and resolve stock differences in collaboration with the inventory coordinator
  • Measure margins on physical delivery
  • Ensure settlement of all contracts once completed and in accordance with contract payment terms
  • Inform customers about order status, invoices, contract balances and other information needed to complete the sale
  • Planning for customer contract delivery in collaboration with the logistics team
  • Identify efficiency & cost saving opportunities in the supply chain
  • Resolve all customer queries as quickly and efficiently as possible
  • Collaborate with all internal teams to ensure coordinated tasks are completed efficiently to support business objectives and customers
  • Other duties as assigned
  • Handle basic issues and problems, while escalating more complex issues to appropriate staff
  • Maintain a good relationship with customers
  • Maintain good relationships and open communications with all related internal parties

 

Requirements

  • Bachelor’s degree in a related field or
  • 5 years’ experience in a similar role
  • Exposure to the Food/Feed/Agri commodity sector will be an advantage
  • Good knowledge of Microsoft Office tools, and excellent Microsoft Excel proficiency
  • Good communication skills
  • Solution oriented and pro-active problem solving
  • Dedicated and diligent
  • Ability to work as part of a team but also reach individual goals
  • Adaptable to change & the ability to work under pressure
  • Comfortable working after hours

 

Specific overview of role & process

  • This role requires a high level of administration.  Majority of the admin work is compiled on Microsoft Excel and exported to a complex integrated ERP system.
  • Daily and consistent liaisons with customers regarding requirements, planning, offload points, stock levels, delays at offloading point etc.
  • Daily and consistent liaisons with logistics. Narrow line between Execution and Logistics – your demand is what they must supply.
  • Collaboration with various departments, specifically traders re customer requirements; Invoicing and Contract & Inventory desk.
  • Consistent communication with the customer, occurs after hours, on weekends – with transporters and shipping ports.
  • Fast paced, high pressure work environment.
  1. Daily movements (avg): Depends on clients; approximately 25,000-30,000 tons per month per coordinator.
  2. Seasonal harvest (avg):  Depends on clients; approximately 40,000+ tons per month per coordinator. 
  3. Ad hoc Vessel Exports and Imports: 10+ vessels per annum, 3rd party loads, port loads.

General

  • Hours 07h00 – 17h00 with overtime as required
  • Direct report to Execution Manager; Matrix reporting to Operations Manager
  • Market related base salary with benefits
  • Seasonal (harvest period April - August)
  • Financial Year end is December

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