People & Systems Partner

COFCO International is a global agri-business with a clear vision, strong values and a positive culture, focused on being a leader in the global grains, oilseeds and sugar supply chains. We provide the food the world needs in a responsible way. Headquartered is Geneva, Switzerland, we are ambitious, with the right structures and culture to meet the world's increasing and changing needs. With 11,000+ people in 35 countries, our global portfolio includes assets across the Americas, Europe, Africa, Middle East, and Asia-Pacific. We trade with over 50 nations, while providing farmers unique direct access to the growing Chinese market.

Job Purpose

Reporting to the People & Systems Lead, the People & Systems Partner plays a pivotal role in creating a future-oriented, high-performance work environment through the seamless integration of strategic HR initiatives and operational excellence. This position combines deep HR technology expertise with process optimization leadership, driving digital transformation across the global HR function while ensuring scalable, efficient HR services throughout the employee lifecycle.

As a trusted partner to Local HR teams worldwide, you will serve as both an HR technology expert and strategic process leader, ensuring data integrity, operational efficiency, and continuous improvement across all HR operations. Working primarily with SAP SuccessFactors and other modern HR solutions, you will drive adoption, optimize utilization, and enhance employee experiences through smart process design and proactive problem-solving.

Responsibilities

HR Technology Leadership & System Optimization

• Serve as the primary SAP SuccessFactors subject matter expert, supporting the full suite (Employee Central, Time Tracking, Compensation, Performance & Goals, Onboarding & Recruiting, and Learning) across the global organization.
• Drive comprehensive system adoption and utilization of all modules throughout the organization, ensuring maximum value realization.
• Provide operational responsibility for SAP SuccessFactors in daily business operations, including processing system requests, error analysis, and problem-solving in direct collaboration with the HR community.
• Manage incidents and change requests efficiently, ensuring adequate service levels across all regions.
• Collaborate with HRIS teams to optimize system utilization and support ongoing system enhancements.

Process Excellence & Strategic Development

• Analyze and optimize existing HR business processes while conceptualizing future-state processes in the HCM area, including continuous digitalization and innovative development of comprehensive HR processes.
• Co-design and continuously develop HR system landscapes in close collaboration with the global HR community.
• Execute process improvements aligned with HR Operations strategy to increase efficiency and reduce manual tasks.
• Identify opportunities for automation, process standardization, and workflow optimization within HR Operations.
• Support planning and implementation of new SAP SuccessFactors modules and projects (time recording, LMS, contract management, digital personnel files).

Global HR Process Execution & Support

• Act as the primary point of contact for Local HR teams, ensuring adherence to global HR processes and tools.
• Provide hands-on support to Local HR teams in executing global HR initiatives and maintaining process consistency.
• Proactively identify and address operational bottlenecks, ensuring smooth execution of Global HR Calendar activities.
• Lead independent management of comprehensive projects while proactively designing associated change processes.

Data Governance & Compliance Excellence

• Ensure data integrity and compliance across all HR processes, acting as a data quality guardian.
• Maintain and expand data governance mechanisms, ensuring accuracy and reliability of HR information.
• Support Local HR teams in understanding and adhering to global data management standards.
• Ensure all HR-related systems comply with data protection laws specific to different global regions.
• Leverage insights from HR data to recommend scalable and cost-effective solutions.

Training, Development & Change Management

• Develop and deliver comprehensive training sessions for Local HR teams on SAP SuccessFactors and HR process best practices.
• Provide onboarding and coaching support for junior colleagues, building fundamental understanding of system logic and dependencies.
• Maintain and update the Global HR Operations knowledge base, ensuring access to accurate and up-to-date process documentation.
• Lead content support for system-supported processes, including project management, communication, training, and change management initiatives.
• Actively contribute to HR capability-building initiatives, ensuring continuous upskilling of HR teams worldwide.

Education, Experience, Skills

• Bachelor's degree in Human Resources, Business, Information Systems, or related field.
• 2+ years of experience in HR Operations, HRIS, or HR process execution, with demonstrated expertise in SAP SuccessFactors.
• Proven hands-on experience with HR process optimization and HR technology adoption.
• Experience in project management and change management within HR technology environments.
• Background in training delivery and knowledge management.
• HR Technology Proficiency: Strong understanding of SuccessFactors and other HCM technologies.
• Experience with process automation tools and digital transformation initiatives.
• Knowledge of data protection laws and compliance requirements across global regions.
• Data-Driven Strategic Thinking: Ability to analyze and interpret HR data to drive strategic improvements and operational decisions.
• Problem-Solving & Innovation: Proactive mindset focused on identifying inefficiencies and implementing creative solutions.
• Stakeholder Collaboration: Exceptional ability to partner with Local HR teams while maintaining global process consistency and understanding diverse business needs.
• Training & Knowledge Leadership: Proven experience in system training, process documentation, and capability building.
• Customer Service Excellence: Strong focus on supporting HR teams with high responsiveness and comprehensive problem-solving abilities.
• Global & Multicultural Awareness: Ability to work effectively in diverse, globally distributed environments with cultural sensitivity.
• Operational Excellence: Demonstrated ability to execute and support complex global HR processes with efficiency and accuracy.
• Change Management: Experience leading digital transformation initiatives and managing organizational change.
• Project Leadership: Ability to independently manage comprehensive projects from conception through implementation.

COFCO International is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, national origin, disability status, protected veteran status or any other characteristic protected by law.

Please refer to our Candidate Privacy Notice to know how COFCO collects and processes your personal data during your job application.